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Return Policy

If you are not 100% satisfied with your purchase, you have 30 days from receipt of your items to make a return on any uninstalled items. We will be happy to make a full refund to your account, less a 20% restocking fee, if the item is returned to us in the condition you received it and in the original box. Cantaloupe is not responsible for shipping costs associated with returns. Please call 888-561-4748 or email to receive an RMA number prior to returning the item. All returns should be shipped to:

100 Deerfield Lane 
Suite 300
Malvern, PA 19355 

Attn: RMA# xxxx

If your item is experiencing technical difficulties, and is still covered under warranty, please contact customer service at 1-888-561-4748 or for instruction on troubleshooting or to receive an RMA number.