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Terms and conditions

  • Acceptance of this Order is subject to credit approval by Cantaloupe, Inc.
  • Any claims or billing errors must be initiated in writing within 30 days.
  • Please allow up to five business days for your order to be processed and ship.
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By checking this box, you are acknowledging that you have read and agree to comply to our terms and conditions (or if you’re ordering Cantaloupe ONE items: terms and conditions) and the billing plan that you have chosen.
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Purchases will not ship until onboarding has been completed (which can take up to 3 weeks).

To get started, please fill out our New Account Inquiry form.

Then a team member will reach out and email a Docusign for you to complete to finalize the onboarding process.

New Account Inquiry Form

Two tier pricing is an option you as the operator may configure which would give the ability to charge an extra ten cents to your customer who uses a card or mobile wallet for payment. Enabling Two Tier Pricing could help cover your processing costs.
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